Thank you for attending our second Town Hall. Please see below a recap of some important updates. We will also be updating our FAQ with some of your questions so check back soon!
UPDATES:
- Tax Returns: The Federal and State tax returns filing and payment date is deferred until July 15, 2020. If employees are expecting refunds, however, they should file the returns right away to receive their money.
- Knighted Stories: Thank you for those who have submitted stories so far! Keep sending them in and we’ll post some of them on our site regularly. Submit them HERE.
- Unemployment Claims: Employees should receive notice that work search requirements changed through the DEO Connect portal. At this time, you will need to indicate if you are available and able to work each week, but the DEO has suspended the requirement to provide work search contacts and to complete the work registration through Employ Florida for any claims filed with an effective date of March 15th through the week ending in May 2nd. The Connect portal will show that you have completed these requirements shortly after your claim submission. If you need to make changes to your claim, you will need to contact the DEO directly to make these corrections. We do not have access to the Connect portal so if there are any errors while filing your claim, you will need to reach out to the DEO for this as well. For more information on the claims process, including requesting benefit payments and further questions, please visit HERE.
- PTO: We do not currently have a PTO cash out policy, but you are able to apply your PTO on our normal payroll schedule. Please be sure to inform your Operations Manager of any PTO that you would like to use as we are not automatically adding the time.
- Medical, Dental, Vision: Your company-sponsored health benefits will continue, despite shutdowns or unemployment claims. If you were actively on payroll prior to the shutdown (not on a leave of absence), then Knighted will continue paying the employee premium deductions that are typically deducted from your paycheck until April 30th without a lapse in coverage or a retro-pay requirement once you return to work. For compliance reasons, we aren’t able to waive your deduction premiums past then, so starting May 1st, you will need to pay your employee deduction. We will share details on how to make these payments at a later date as we are still working with providers to try and figure out a solution to this issue past April 30th.
- Voluntary Benefits: Voluntary benefit deductions for Trustmark are still the responsibility for those enrolled and Knighted cannot temporarily sponsor these deductions due to compliance requirements. You have 90 days to make payments otherwise your plans will terminate. For Discovery commuter benefits, you are able to modify your contributions or cancel your plans at any time. We will follow up with more information regarding these plans.
- Other Benefit Information: Effective April 1st, we will be moving to a new benefits enrollment provider, Winston Benefits. You should have received postcards and a notice from Human Resources regarding this transition. Additional communications will be coming to you so please follow those instructions. For new hires, your enrollment eligibility window is not interrupted during the shutdown period and you will be eligible to enroll in benefits. You will receive instructions on how to do so prior to your effective date.
Do not hesitate to reach out to Human Resources with any questions.
We appreciate your support and patience during this time.
