What should I do if someone displays symptoms of respiratory illness at the casino?

If you are aware that a patron or another team member displays any acute respiratory illness symptoms (i.e. cough, shortness of breath), please immediately notify your Operations Manager or Supervisor on duty.

If I believe that I have been exposed to COVID-19, what should I do?

If you believe you have been exposed, please stay home and contact your Supervisor and Human Resources (HR) right away, as well as your healthcare provider. The company may seek to have you tested for COVID-19, subject to the availability of tests, if there is good cause to believe that you may pose a direct threat to the health and safety of others.

Additionally, preventative care may include self-quarantine as a result of potential exposure to COVID-19 if quarantine is recommended by civil authorities.

Call ahead: If you are experiencing symptoms of COVID-19 and may have had contact with a person with COVID-19, or recently traveled to countries with apparent community spread, call your healthcare provider or local public health department first before seeking medical care so that appropriate precautions can be taken.

If I get sick, should I come to work?

If you are sick, you should not report to work, and should follow the company’s usual call-out procedures. If Paid Time Off (PTO) is available to apply, you may choose to apply that time for your absence(s). 

If I’m feeling sick at work, will the company send me home?

Yes, the company may send you home in order to ensure we are taking the necessary steps and precautions to maintain workplace health and safety. 

If you appear to have acute respiratory illness symptoms (i.e. fever, cough, shortness of breath) upon arrival to work or become sick during the day, you will be separated from other team members and be sent home immediately and will be required to provide a release to return to work. 

If sent home from work, will pay be available to me for time missed?

The company will pay for time worked. If sent home, employees may choose to use accrued PTO.

What options do I have if my child’s school or daycare closes for reasons related to COVID-19?

If you need to stay home with your child, with appropriate verification/documentation, you will be excused from work accordingly. You may choose to apply accrued PTO to cover your absence(s). 

You could be eligible for unemployment benefits. The Florida Department of Economic Opportunity (DEO) representatives will determine eligibility on a case-by-case basis by scheduling a phone interview with you. Please see state benefit information below.

If I become exposed to COVID-19, and/or have to self-quarantine, what are my options for pay?

For employees who are eligible, Paid Time Off (PTO) and Unemployment Insurance may be available to you.

Absences for qualified reasons related to COVID-19, including the requirement to self-quarantine, will not count against attendance. 

Sick or Quarantined: If you’re unable to work due to having or being exposed to COVID-19 (certified by a medical professional), you can file a claim with the Florida Department of Economic Opportunity.

Caregiving: If you’re unable to work because you are caring for an ill or quarantined family member with COVID-19 (certified by a medical professional) you can file a claim with the Florida Department of Economic Opportunity. 

What happens if the casino is temporarily shut down?

In the event that a casino decides to temporarily close down, you may choose to apply PTO. Please be sure to share this with your Operations Manager as we are not entering PTO automatically as we understand you may want to save your time for a later date. You may also be eligible for unemployment benefits during any time when work hours are reduced. For instances in which you are unable to work due to lack of work and/or casino shutdown for reasons related to COVID-19, absences will not count against attendance. Please note that the casinos will reopen at a later date and we will update you with confirmed reopen dates at that time.

When filing your unemployment claim, you will need to first register your personal information. When prompted, please select the following:

Company Name: Elevated, LLC

Reason for Separation: Layoff

Leave the return to work date blank

We want to clarify the reason that we are asking you to select “LAYOFF” as the separation reason when filing. You are not laid off, but the description states “your employer does not have work available for you at this time”.

How much can I collect in benefits with an Unemployment Insurance (UI) claim?

Eligible individuals can receive benefits, a rough estimate of expected benefits would be half of an individual’s previous full-time wages, up to a maximum of $275 per week. The amount of benefits also varies per individual.

How do I apply for state unemployment benefits?

Use the link below to access the Florida Department of Economic Opportunity online portal to apply for unemployment benefits. Here is a visual guide to assist you as well.

We will continue to be in communication with you as additional benefits become available. Reminder that our regularly scheduled paydays will continue without interruption for days and hours already worked.